A cornerstone of A Brighter Day youth program model is case management.
All trainees at Brighter Day are immediately placed with a case manager who helps them to create a goal-oriented service plan, guides their progress through necessary services, and holds them accountable as they move toward a better life.
This approach allows the case manager and support teams to respond in a unified way to trainees’ issues and ensure the best possible outcomes, often catching problems before they arise. Kelvin and Sherrie discuss the client’s service plan and what they’re doing.
We want to hold them, know their stories, provide extra support and keep them moving forward on goals, dreams, and plan.